App Xchange Support

Familiarize yourself with the channels for contacting App Xchange support.

Tip: Before submitting a support ticket, first see Enablement Resources to answer any "how do I..." type questions and check the Platform Status page for any known incidents.

For App Xchange support, create a Product Case (not General Case) through the Trimble Support Center.

To access the Trimble Support Center, you must:
  • Have a valid Trimble ID account. If you do not have one, see Create a Trimble ID.
  • Be an authorized support user. Your organization's Trimble Administrator must add you as a user in the Trimble Admin Console. If you cannot log into the Support Center, contact your internal IT or Trimble Administrator to ensure you are provisioned.

Need Assistance with Sign-In?

For issues related specifically to Trimble ID login, password resets, or account access, please contact Trimble Global Support: